Boating at Cliveden - Terms and Conditions of Hire
Boating at Cliveden is a trading name of The Electric Boat Company Ltd.(The Company)
A booking will not be considered confirmed until payment has been received. If cleared funds are not received by the agreed date the reservation may be released without notice.
Parents are responsible for the safety and behaviour of their children. Buoyancy Aids will be provided and must be worn by children under the age of 12 prior to boarding. Larger sizes are available and will be produced on request.
In the interests of safety, it is strongly recommended that all children wear buoyancy aids and are accompanied by an adult at all times.
Well behaved dogs are allowed on board at your discretion. Any damage caused or additional cleaning required as a result of the dog being aboard will be chargeable to the hirer.
Cancellation. Any refund of a deposit is at the sole discretion of the Company.
A deposit will be refunded providing 2 weeks written notice of cancellation be given by the Customer.
The Customer will be liable for any balance of the Boat Hire and the cost of any goods or services reserved on the Customers behalf should cancellation, for any reason whatsoever, take place during the 2 weeks prior to the date reserved unless the vessel and all services reserved are re-booked.
In the event that it is necessary for The Company to cancel the booking a full refund will be given.
Neither the Company nor any of its employees or agents shall be liable for any injury, damage, loss, illness, accident or delay to persons embarked or their possessions howsoever caused, whether sustained on board the vessel or whilst embarking/ disembarking, save insofar as it results from their proven negligence. Passengers use vessels, steps, gangplanks, open decks, handrails, landing stages etc. at their own risk.
The Company may at it’s discretion vary the course of the voyage should circumstances in their opinion so necessitate. The Company does not guarantee that any vessel will commence or complete any journey or part thereof in any given time or if conditions render it unsafe to cruise, i.e. fog, flood, fast water, etc.
While the Company will endeavour to conform with the reasonable requests of the Customer, of which the Company shall alone be the sole judge, they accept no liability for any loss or inconvenience, damage or injury from failure to convey any member or members of a party howsoever caused.
The Skipper is in sole charge of the vessel at all times and all passengers are under his / her jurisdiction whilst on board. Any person behaving in a manner likely to cause danger to the safety of themselves, others or the vessel will be asked to disembark.
In accordance with the Environment Agency (Thames Region) bylaws, all music must be stopped when passing through or waiting for a lock. Customers are requested to prevent their guests from making undue noise when passing through locks.
Losses, damage and breakages to any fixtures, fittings or equipment, particularly Safety Equipment eg. Lifebuoys thrown overboard and lost will be charged for. Also included is the excessive breakages of supplied equipment.
It is the responsibility of the Customer to acquaint every member of their party with the above Conditions of Hire.